# Troubleshooting - [Lost my subscription](https://docs.padelfast.com/troubleshooting/lost-my-subscription.md): If you have changed account, purchased a new mobile device or lost your account and want to restore you subscription we got you covered. To restore your subscription follow this guide. - [Forgot my password](https://docs.padelfast.com/troubleshooting/forgot-my-password.md): If you have forgotten your password do not worry, you can always request to change your password. - [Can not find facilities](https://docs.padelfast.com/troubleshooting/can-not-find-facilities.md): We do not have access to all padel facilities in the world, but do not worry we have a solution for this. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.padelfast.com/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.